Privacy Policy

Your Privacy Matters to Us

Last Updated: March 1, 2024

At AI Clinic, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

HIPAA Compliant

Fully compliant with healthcare data protection regulations

Transparent Practices

Clear disclosure of how we use and protect your data

End-to-End Encryption

Industry-standard encryption for all data transmission and storage

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email, phone number)

• Health information and medical records

• Prescription and medication data

• Account credentials and preferences

• Communication records and support interactions

2. How We Use Your Information

We use the collected information to:

• Provide and improve our healthcare services

• Process prescriptions and medication reminders

• Facilitate communication between patients and healthcare providers

• Send automated notifications and reminders via WhatsApp

• Analyze health trends and improve our AI algorithms

• Ensure compliance with healthcare regulations

• Provide customer support and respond to inquiries

3. Data Security and Protection

Your privacy and data security are our top priorities:

• All data is encrypted using industry-standard encryption protocols (AES-256)

• We maintain HIPAA compliance and follow all healthcare data protection regulations

• Access to patient data is restricted to authorized personnel only

• Regular security audits and vulnerability assessments are conducted

• Data is stored in secure, HIPAA-compliant data centers

• We implement multi-factor authentication and access controls

4. Data Sharing and Disclosure

We do not sell your personal or health information. We may share data only:

• With your explicit consent

• With authorized healthcare providers involved in your care

• To comply with legal obligations or court orders

• To protect the rights, property, or safety of AI Clinic and our users

• With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights and Choices

You have the right to:

• Access and review your personal and health information

• Request corrections to inaccurate data

• Request deletion of your account and associated data

• Opt-out of certain communications and notifications

• Export your data in a portable format

• Withdraw consent for data processing at any time

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences

• Analyze website usage and improve user experience

• Provide personalized content and recommendations

• You can control cookie preferences through your browser settings

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@aiclinic.com

Phone: +1 (234) 567-890

Address: AI Clinic, San Francisco, CA

Important Notice

By using AI Clinic's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our services. For questions or concerns, please contact our privacy team at privacy@aiclinic.com.