How Can We Help You?
Our support team is here 24/7 to assist you with any questions, technical issues, or guidance you need.
Frequently Asked Questions
Find quick answers to common questions
How do I get started with MARS platform?
Getting started is easy! Simply sign up for an account, complete your profile setup, and our team will guide you through the integration process. You can also check our documentation for step-by-step instructions.
Is AI Clinic HIPAA compliant?
Yes, absolutely. AI Clinic is fully HIPAA compliant. We implement industry-standard encryption, secure data storage, and strict access controls to ensure all patient health information is protected according to federal regulations.
How does the AI Call Agent work?
Our AI Call Agent uses advanced natural language processing to conduct empathetic conversations with patients. It can check on recovery progress, answer questions, and escalate concerns to healthcare providers when necessary. All calls are recorded and analyzed for quality assurance.
Can I integrate MARS with my existing EMR system?
Yes! MARS is designed to integrate seamlessly with most major EMR systems. We support HL7, FHIR, and custom API integrations. Contact our support team to discuss your specific integration needs.
What kind of support do you offer?
We offer 24/7 support through multiple channels including live chat, email, and phone. We also provide comprehensive documentation, video tutorials, and dedicated account managers for enterprise clients.
How secure is patient data on your platform?
Security is our top priority. We use end-to-end encryption, regular security audits, and comply with all healthcare data protection regulations. All data is stored in secure, HIPAA-compliant data centers with redundant backups.
AI Clinic is Where Care Never Stops
Transform episodic interventions into continuous, compassionate care. Join the future of patient engagement.